Real Life Counseling Homepage

Step 1: Fill out our "Request Services" form.

Whether you’re struggling with one issue or a dozen, our form is designed with simple questions to get you matched with the right counselor for you. Click "Request Services" anywhere to start.

Step 2: Our team will review your request

Once we receive your service request form, we will attempt to match you with a provider based on your preferences, the provider's availability, and your insurance coverage.

We aim to pair everyone with a provider within 24 business hours of receiving a service request. However, this timeline may change if additional information is needed to complete your verification.

Step 3: Our team will schedule your initial appointment

Our providers manage their own ongoing schedules but the RLC Referrals team will contact you using the information you provided to arrange & schedule your intake (initial) appointment.

If you feel that the provider you've been paired with isn't the best fit, please let our team know, and we'll work to match you with an alternative provider.

Step 4: Client Portal

Once you’ve been scheduled with a provider, you will receive a welcome email from our Referrals & Intake Team, along with a link to create an account in our client portal. Please take a moment to read your welcome email and complete the portal registration.

Within the portal, you will find your intake paperwork, which is required to be completed prior to your intake/initial appointment. If you have any barriers completing that prior to the appointment, please don't hesitate to reach out for support as we're happy to help.

During care you will find the portal to be a helpful too in viewing past and future sessions, payment information and to securely receive paperwork from our admin team and your provider.

If you need help accessing your portal, please contact us at intakes@reallifecounseling.us

Step 5 (If Applicable): Unable to Schedule?

In the event that we are unable to meet your needs at this time, we will contact you and provide resources to other organizations. You'll also have the option to be added to our waitlist to see if a matching provider's schedule opens (we maintain individuals on our waitlist for up to 30 days). Additionally, you are encouraged to submit another request form after 30 days to check if our availability has changed.

Real Life Counseling may also refer you to our sister company, Real Life Community Behavioral Health.

A warm, inviting waiting room with blue walls, a blue sofa, and a cozy armchair with a large tree mural highlighted on the back wall.

Multiple Locations in Vancouver

We serve Clark County with established offices in East Vancouver, Salmon Creek, Downtown Vancouver and Battleground.

We also offer telehealth services - so you can get the help you need wherever you're located.

In addition, we offer services in several school districts. These include Battleground, Evergreen, and Washougal.

Find a Location

Genuine & Personable

My husband and I have been going to Real Life Counseling off and on for a couple years now. Our counselor has been so insightful and thoughtful for us both. He is genuine and personable, he's also quite inspiring as a person! I would recommend Real Life Counseling to anyone dealing with real-life issues.

- Heather D.

Common Sense Advice

Joe is very approachable and unintimidating. He's easy to talk to and gives great feedback. We've seen Joe for both professional and pastoral counseling, he offers wonderful "common sense" advice, as well as a Biblical perspective. We really appreciated the amount of time and care he took with us. I'd easily recommend him to anyone I know going through a tough time.

- Amy M.

Empathetic Healing

My experience with Joseph Klemz has been very positive. Consistently working to better himself and grow in his own life, he also empathizes intensely, and he goes the extra mile to build bridges and help people heal communication. I've been particularly impressed watching him help children navigate emotional impasses and heal bruised relationships. I recommend him wholeheartedly.

- Charity F.