— Current clients —
Welcome to your client homepage.
Everything you need to manage your care with Real Life Counseling — reach your secure portal, update your insurance, upload documents, request records, or resume services. It's all just a click away, so you can stay focused on what matters most: your well-being.
In an emergency or crisis, help is available right now — get crisis support.
— Forms, records & returning —
Secure requests.
Update your insurance
New plan, new card, or added coverage? Send us your updated insurance details securely.
Send us a document
Submit signed forms, court or legal documents, or school and work letters securely.
Request records
Need a copy of your records or a release of information (ROI)? Our front desk will walk you through it.
If you have any barriers with uploading a document or requesting records, please reach out to RLC-FrontDesk@Reallifecounseling.us. You may also use that email for general inquiries.
Accessing your portal.
Your secure client portal is set up during your intake session. Forgot your password? You can reset it right from the login page. If you're still having trouble getting in, our front desk is happy to help.
Front desk (360) 619-2226 · rlc-frontdesk@reallifecounseling.us
— What you can do —
Take control of your care through the secure portal.
The portal is your home base for everything between sessions. From there you can:
Update your credit card
Keep your payment details current.
Make a payment
Pay a balance or copay securely.
View your sessions
See past and upcoming appointments.
Access your Records
Review shared session notes and documents.
— Insurance updates —
Update your insurance.
New plan, new card, or added coverage? Share the details here — they go directly and securely to our administrative team.
Trouble seeing the form? Open it in a new tab →
— Secure upload —
Send us a document.
Submit signed forms or other documents here — they go directly and securely to our administrative team.
Trouble seeing the form? Open it in a new tab →
— Records & ROIs —
Request records.
Request a copy of your records or a release of information (ROI). Our front desk will follow up with you.
Trouble seeing the form? Open it in a new tab →
— Welcome back —
Resume care.
Ready to come back? Tell us a little about what you're looking for and we'll help you pick up where you left off.
Trouble seeing the form? Open it in a new tab →
— Get in contact —
Need help, or want to reach our team?
This contact is for general questions. For anything clinical, or to send records and forms, please use the secure portal.
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